Fix OneDrive sync problems
OneDrive for Business SharePoint Server Subscription Edition SharePoint Server 2019 More...
Important:
Support for the old OneDrive for Business sync app with SharePoint Online has ended. If you see this icon in your taskbar, read this article to learn more.
We're sorry that you're having trouble syncing your OneDrive. To help get you started, select the icon that you're seeing from the list below.
If you're seeing an error code, read What do the OneDrive error codes mean?
If the OneDrive icon you are looking for is not listed here, please read What do the OneDrive icons mean?
Our troubleshooting tools can help resolve your questions about OneDrive.
Windows
or OneDrive processing changes
OneDrive account full, locked or frozen
OneDrive (old version) sync error
Mac
Mobile
OneDrive active notification in Android
Troubleshoot OneDrive for Android
Windows File Explorer / macOS Finder
I can't see any OneDrive icons
Windows
On a PC, you should see a white or blue OneDrive cloud icon in the notification area, at the far right of the taskbar.
You might need to click the Show hidden icons arrow next to the notification area to see the OneDrive icon.
If the icon doesn't appear in the notification area, OneDrive might not be running. Select Start, type OneDrive in the search box, and then select OneDrive in the search results.