O365 Email - iPhone/iPad Setup Instructions

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Last updated: Apr 30, 2021 by Rodger Reed
2 min read

How to access your Millikin email from your iPhone or iPad

If you already have a Millikin email account set up on your mobile device(s), follow the instructions to remove the old email account first, and then add the new account. Otherwise, simply skip to adding the new account.

Remove the Old Email Account from iPhone and iPad

  1. Tap Settings > Mail > Accounts

  2. Tap the original millikin.edu email account.

  3. Tap Delete Account and confirm the deletion by clicking Delete again.

Setup the new Office 365 Email account on iPhone and iPad

  1. Tap Settings > Mail > Accounts > Add Account.

  2. Tap Microsoft Exchange.

  3. Type the information requested in the Email and Description boxes. You need to type your full email address (for example, jsmith@millikin.edu).  

  4. Tap Next on the upper-right corner of the screen.

  5. Tap Sign In

  6. Enter Password - This is the password is the same password you entered for My Millikin

  7. Authenticate using DUO Mobile

  8. Enter Password

  9. Choose the type of information you want to synchronize between your account and your device, and then tap Save. By default, Mail, Contacts, and Calendar information are synchronized. 

Setting Office 365 as your default calendar and contacts on iPhone and iPad

If you do not wish to use your Millikin Office 365 account to manage your calendar, you can skip this step.  For instance, if you prefer to use another account or icloud to manage your calendar, you do not need to setup Office 365 as your default calendar.

Apple iCloud can be set as the default calendar and contacts accidentally, especially during an upgrade.  This setting results in creating appointments or contacts on your phone that do not show up in Outlook.  To resolve this for future appointments, set Office 365 as your default calendar and contacts.

  1. On the iPhone, go to the Settings app.

  2. Go to the Calendar settings.

  3. Scroll pretty far down the list to the Calendars section.

  4. One of the items there is the Default Calendar.

  5. Tap that and pick the Office 365 calendar as the default.

  • Also, do the same to set your default contacts to be Office 365.

  • Now when you create a new appointment, it is created on the Office 365 calendar and automatically synced to all your devices and Outlook.

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